Privacy Policy for Fintra Holdings

Effective Date: 08/01/2023

Fintra Holdings (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, website, or any other platforms we operate.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Contact details (email address, phone number, mailing address)
• Identification documents (e.g., government-issued IDs)
• Financial information related to funds recovery services

b. Non-Personal Information

• IP address
• Browser type
• Operating system
• Website usage data (e.g., pages visited, time spent on the website)

c. Third-Party Information

We may collect information from third parties or public databases as required for funds recovery processes.

2. How We Use Your Information

The information we collect may be used for the following purposes:

• To provide funds recovery services
• To verify your identity and process your requests
• To communicate with you about your case status or service updates
• To improve our website, services, and user experience
• To comply with legal obligations or enforce our terms and conditions

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in the funds recovery process or provide technical support.
• Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic and understand user preferences. You can manage or disable cookies in your browser settings.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your personal data for specific purposes.

To exercise your rights, please contact us at support@fintraholdings.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on our website with the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: support@fintraholdings.com
• Phone: +19045580991